Global Trends 2020

Robots enable contactless room service in hotels

A Hong Kong hotel chain has introduced AI-enabled robots to serve guests with food and drinks during quarantine. In the future, it is planned that their use will extend to provide other forms of assistance in the hotel.


The Future of Health

The COVID-19 pandemic has changed the way people manage their health. It has challenged our medical systems and driven demand for new solutions. However, our data suggests these changes are not new but rather an acceleration of existing trends.