Global Trends 2020

Robots enable contactless room service in hotels

A Hong Kong hotel chain has introduced AI-enabled robots to serve guests with food and drinks during quarantine. In the future, it is planned that their use will extend to provide other forms of assistance in the hotel.


Lush launch handcare kits

Lush launch a new range of handcare boxes, including soaps, creams and a serum. This limited edition box may appeal to those experiencing dry hands as a result of increased washing.