Global Trends 2020

Special shopping hours for vulnerable

In Australia, Woolworths have designated 7-8am as a protected shopping window for their vulnerable customers – including the elderly and disabled. This is to ensure that they have a safe shopping space, away from aggressive panic buyers, and are able to get the food that they need.

Source: https://www.yourlifechoices.com.au/health/news/special-hours-for-older-shoppers

The Future of Health

The COVID-19 pandemic has changed the way people manage their health. It has challenged our medical systems and driven demand for new solutions. However, our data suggests these changes are not new but rather an acceleration of existing trends.